Sessions Handbook Index

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1

Introduction to QA
What is a QA?
QA Transcription Quality
QA Policies and Expectations
Session Drop Rate
Payments
Accidental/Early Submissions
Tips and Reminders
Support

2

The Sessions Screen
Session Details
Settings and Guidelines Bar
IMPORTANT: Play Modes
Audio Player
QA Guidelines
Hotkeys and Snippets
Saving a Session
Autosave
The Self-Extension Dropdown
Save and Save & Exit
Internet Connectivity
Session Activity
Preview Mode
Spell-Checking from Preview Mode
Undoing Blunders
Undo
New Tab
Show History
Revert Entire Session

3

Selecting a Session
To Commit or Not to Commit...
Factors to Consider
Entirely Silent or Foreign Files
Rejecting a Session
Canceling
Canceling and the Due Date
Extensions on a Previously Canceled File
Releasing (i.e., Dropping) a Session

4

Extension Guidelines
The 5-Minute Rule
Self-Extensions and Due Date
Self-Extension Countdown
Help Desk Extensions
Going Beyond the Due Date
RUSH File Extensions
3-Hour Activity Requirement

5

Lost Sessions Policy
If You Find A Lost Session
If You Lose A Session
No Timestamp Files
Released/Canceled Sessions

6

QA Style Guidelines
Basic Formatting
Start With a Capital Letter
End With Closing Punctuation
Change of Speaker
Paragraph Breaks

7

Timestamping
Do I insert a space after a timestamp?
Paragraph Breaks
Timestamp Order
Timing the Stamp
Feedback Words
Tip: Pause to Stamp
Speech Tags
Non-Speech Tags
[laughter]
[music] and [applause]
[silence]
Filler words in the midst of silence
Deleting a Stamp
I have a weird stamp I can't delete!

8

Speaker IDs
Automated and Recorded Voices
Stamping Speech Tags
Checking and Comparing Voices
Correcting a Speaker ID
The S? ID
Unison Group Response
Solid Block of Tags
Identifying Multiple Speakers
Tips for Stamping 10+ Speakers
Alt+0
Rename All
Speaker Names - Special Styles

9

1-Step Sessions
Non-Interactive Play Mode
Troubleshooting: Jumping Text or Cursor
Fake Chunks
Autosubmitted Files

10

2-Step Sessions
Play Mode
Chunk Management
Keeping Text in the Proper Chunks
Chunk Spacing
Aligning Chunks
Tip: Navigating Chunks
The Tab Key
Chunk Management FAQs
How do I tell which chunk to add these missing words to?
How do I add words to the beginning of a chunk? It keeps putting them at the end of the one before.
What if a word is said with part at the end of one chunk and part at the beginning of another?
What about hyphenated words like a last-minute change?
Oh no! One of my chunks just disappeared entirely!

11

QA Rejection Guidelines
When to Reject
DO reject for:
You MAY reject for:
DO NOT reject for these if the rest of the transcript is good:
How to Reject
Do I reject before or after I correct the chunk?
Rejecting Sessions for Poor Transcription

12

The Review Process
Probation
Snippet and Full Reviews
Declined Sessions
"Should Have Been Rejected" Sessions
Finding Your Ranking
Post-Probation Reviews
Review Form
Scoring
Review Categories

13

Troubleshooting
Text Jumping Around
Audio Player Doesn't Work
Connectivity Issues and Saving / Submitting
Submitting Sessions
Error upon submission of Session
Clicked Submit but nothing happens