Work History

Other than the Transcription/Jobs and Sessions pages where you will complete work, the Work History page is the most important page on the WorkHub. Here you can view all your past work, including your change percent for each file and the changes a QA or Reviewer has made to your file. This is also where you will request pay withdrawal. Tip: You can quickly jump to the Work History page by clicking the orange Pay Amount at the top of your screen.

Balance Summary

At the top left of the screen, you will find your Balance Summary. Here you can see all Pending and Available funds. Once your Available balance has reached a $10 minimum, you can hit the Withdraw Funds button to get paid! You can withdraw at any time, but payout is only once a week, every Thursday. The cutoff to withdraw pay for the week is Thursday at 17:00 UTC (Hub time, a.k.a. GMT). Withdrawals made after this time will be processed the following Thursday. Please see Withdrawing and Receiving Payments for further details on our payment processes and making a withdrawal.

Available: This column shows funds earned from files which have been fully processed and are ready to be withdrawn. Only the funds you see in this column will count towards your $10 withdrawal minimum for the week.

Pending: This column displays funds for files that you have submitted but have NOT been fully processed. These earnings will NOT count towards your $10 withdrawal minimum for the week.

Job: Funds accumulated from completing short files on the Jobs tab (Transcription page).

Session: Funds accumulated from completing full audio files on the Sessions tab.

Review: Funds earned from completing reviews.

Correction: Bonuses or sweeps monies won, job rejection reversals, reimbursement for files completed offline (special teams only).

Grand Total: Sum of all types of transactions in both the Available and Pending columns, respectively. Once your Grand Total in the Available column reaches $10.000, your Withdraw Funds button will become clickable and you can cash in!

Rates

The rates section shows the base pay rate that you receive, per audio hour, for Transcriber and QA files, respectively. This is the same rate you should see in your Work History table next to each Job or Session you complete, although certain files and projects may have different rates. Please note that this figure (per audio hour) correlates to the length of the audio transcribed, NOT the amount of time taken to transcribe the audio. In other words, you will be paid the same amount for a 4-minute file whether you spend 20 minutes or 2 hours working on it.

General transcribers are paid US$15 per audio hour for general transcription, although different projects and specializations offer higher rates. Be sure to read TranscribeMe Opportunities for the most up-to-date information regarding TranscribeMe rates for various roles (Transcriber, QA, or Reviewer), teams, and projects.

Rankings

This section gives you a general overview of how well you are doing on your live work. However, don't fret if your rank is lower than you'd like it to be. This is only there to give you a general idea. See the Transcriber Handbook and Sessions Handbook for further details on our quality expectations.

Work History Table

The Work History Table is the most important feature of your WorkHub account, as it contains all the details pertaining to the work you complete on our platform and is where you can study the changes made to your files, where applicable, thereby improving your transcription skills. Please review the below information carefully.

NOT PICTURED: Reviewer and Ranking columns. These two columns are only applicable to QAs on review. Please see the Sessions Handbook for details.

ID: The unique number associated with each file you submit, be it a job, session, or review. If you have a question or concern about any file you complete, you will need to reference this ID from your work history, with the date, in order for our team to investigate the matter.

Type: The type of file completed or transaction: Job, Session, Review, Correction, Carry-over, etc.

Date Submitted: This shows the date and time that a transaction was processed. Note that the date and time is according to our WorkHub time, which is UTC/GMT.

Time Spent: This indicates the total amount of time that the file was in your queue. If you have a file returned to you after an early submission or what have you, the timer starts over from when the file was placed back in your queue.

Rate: This indicates the per-audio-hour rate you were paid for that file.

Duration: Total length of the file.

Details (jobs and sessions): We commonly refer to the Details as your View feature, and this is where you will click to view any changes made to your files. See the Transcriber Handbook and Sessions Handbook for more information.

Changed by QA (Transcription jobs only): Click the Show % button to see the total percentage changed to jobs you complete on the Jobs tab (Transcription page). See the Transcriber Handbook for more details.

Rejected Job: If there is a Yes in this column, be sure to review the changes made to determine the reason for rejection. See the Transcriber Handbook for more details about rejected jobs.

Payment ID: The unique number associated with each withdrawal you make. Be sure to reference this ID if you have a payments issue.

Total: The total amount paid for the file. This will be the product of the file rate and the duration.

Comments: Corrections will always display a comment explaining the reason for correction, be it a bonus for winning sweeps or an overturned rejection, etc.

Work History Search

Above the work history table is the Search feature. Note that you can only search a maximum of two weeks at a time. You will receive an error message saying Period should not exceed 14 days if you try to go beyond that. To view older work, you'll need to change both the Date From and the Date To, making sure that no more than 14 days are included in the search.

You can narrow your search to only see specific work (e.g., Transcription jobs or QA sessions) or transactions (e.g., Corrections) by selecting the Type dropdown. See Balance Summary for a reminder on these different transaction types.