Tiara Troubleshooting

Help! Tiara is not working, or Chrome says Tiara is disabled. 😱 How do I fix it?

You'll need to re-enable Tiara because of Chrome's changes to extensions.

• Open the Extensions page in Chrome:
  • Enter chrome://extensions/ in the address bar or
  • Go to Browser Menu → Extensions → Manage Extensions
• There may be two new sections: Safety Check and Updates
  • Tiara will appear under Updates, but you can skip this section
• Scroll down to find the Tiara extension in the list
• Click the toggle switch to turn it back on
• A pop-up will appear in the top-right corner of your browser
• Click the "Turn On" button to confirm re-enabling the extension

I accidentally deleted Tiara. Oops.

Well, okay. Just don't do it again. But no, really, now you have to use Brave browser instead. Sorry. 💐

• Install the Brave browser
• Visit the Chrome Web Store in Brave
• Download and install the Tiara extension just like before
• You will need to use the Brave browser to use Tiara. You can still use both browsers, but Tiara will only be available with Brave browser.

I told Chrome to keep Tiara and it's still not working. Why?

You probably tried to enable Tiara through the Updates section at the top of the Extensions page. You still need to re-enable Tiara after selecting Keep for now.

Please go to the Help! Tiara is not working, or Chrome says Tiara is disabled. 😱 How do I fix it? section.

I don't see Tiara by my address bar after re-enabling it! Oh no.

• Click the Extensions icon shaped like a puzzle piece in the top-right of the browser
• Scroll down to Tiara
• Click the pin icon to pin it to your Extensions toolbar

📷Help! Tiara is not working, or Chrome says Tiara is disabled. 😱 How do I fix it?

You'll need to re-enable Tiara because of Chrome's changes to extensions.

• Open the Extensions page in Chrome:
  • Enter chrome://extensions/ in the address bar or
  • Go to Browser Menu → Extensions → Manage Extensions
• There may be two new sections: Safety Check and Updates
  • Safety Check

  

  • Updates

  

  • Tiara will appear under Updates, but you can skip this section
• Scroll down to find the Tiara extension in the list

• Click the toggle switch to turn it back on

• A pop-up will appear in the top-right corner of your browser
• Click the "Turn On" button to confirm re-enabling the extension

📷I accidentally deleted Tiara. Oops.

Well, okay. Just don't do it again. But no, really, now you have to use Brave browser instead. Sorry. 💐

• Install the Brave browser
• Visit the Chrome Web Store in Brave
• Download and install the Tiara extension just like before

• You will need to use the Brave browser to use Tiara. You can still use both browsers, but Tiara will only be available with Brave browser.

📷I told Chrome to keep Tiara and it's still not working. Why?

You probably tried to enable Tiara through the Updates section at the top of the Extensions page. You still need to re-enable Tiara after selecting Keep for now. 

Please go to the Help! Tiara is not working, or Chrome says Tiara is disabled. 😱 How do I fix it? section.

📷I don't see Tiara by my address bar after re-enabling it! Oh no.

• Click the Extensions icon shaped like a puzzle piece in the top-right of the browser
  • The puzzle piece looks different in Chrome versus Brave but they have the same behavior. The following picture is of Brave, not Chrome.
• Scroll down to Tiara
• Click the pin icon to pin it to your Extensions toolbar

Frequently Asked Questions (FAQ)

🌌♾️If I have to use Brave, do I have to use it for.ev.er?♾️🌌

Yes. No. Maybe? Annoying tech conversations will take place to decide the best path forward. I mean, not annoying. In-depth and fruitful conversations. Yes. And you can use Brave however long you'd like. Brave is considering allowing some V2 extensions to stay functional as well.

How do I migrate from Chrome to Brave? All my stuff is over there!

Good point, yeah. Well, thankfully it's pretty easy.

• Enter brave://settings/getStarted in the address bar or 
• Open the Brave menu, scroll down, select Settings, and navigate to Get Started
• Select Import bookmarks and settings

• Use the dropdown menu to select your Chrome profile, then click Import

If you have more than one Chrome profile to Import, you will need to make a new profile in Brave for each Chrome profile.

What is Chromium??😵💫

Chromium is the open-source foundation that browsers like Chrome and Brave are built on.

What is Brave browser?

Brave is a web browser based on the same technology as Chrome. Since it uses Chromium, it supports Chrome extensions, including Tiara. Yay!

How do I install Brave browser?

To install Brave, visit the official Brave website and download the installer for your operating system, then run the installer and follow the instructions.

How is Brave different from Chrome?

Brave and Chrome are both built on Chromium, so they function similarly and support the same extensions. The main difference is that Brave states it has built-in ad and tracker blocking while Chrome concentrates on integrating with Google services.

Are there any security concerns with Tiara?

No, Tiara only looks at our webpages and does not access any other pages.

What does Tiara do?

Tiara helps with proofing transcription work on the Transcription, QA, and Review pages. For more detailed information, please visit our dedicated Tiara page.

Do I actuallyyyy want Tiara?

Yes, you do. It's really helpful and built to make your work more efficient. 🌠

How do I use Tiara?

We have a handy-dandy Tiara guide! Woo-hoo!

Okay, but, like, what if I just don't want to?

I mean, that's totally your right as a contractor, but it definitely helps with proofing, so if you want to do something harder, that's fine. Totes fine. Not judging you at all. 👀 Nope.