Silent and Foreign Jobs

If you receive a job that is entirely silent or foreign, listen through the whole chunk to ensure there truly is no English speech to transcribe, tag with [foreign] or [silence] as appropriate, copy the entire four-number Job ID string, submit the job, then immediately send a ticket to the Help Desk using the purple beacon in the bottom corner of the screen (or email support@transcribeme.com), and be sure to include the four-number Job ID. If you forget to capture the full ID string, you can retrieve it from your Work History.

If your silent or foreign job is rejected after you reported it, please fill out a Job Rejection Inquiry so you can be reimbursed. Thank you for reporting!

If you receive multiple silent files in a row, please don't keep tagging and submitting them. Wait to hear back from the Help Desk to ensure it is not a technical issue on your side.

TranscribeMe does offer clients the option of bilingual transcription. At times, you may receive files with a mix of English and another language, and the Guidelines to the right of the screen may note that it is a bilingual file. Or you may receive a job that has very little speech and the rest is silent. In such cases, be sure to listen to the entire job from start to finish, transcribe any English speech, tag the rest as appropriate (namely, with the [foreign] or [silence] tag), then submit the job.

Taken from Transcriber Expectations found in our Transcriber Handbook.